Frequently Asked Questions

Following is a list of questions that are frequently asked of the conference office. If you have a question that does not appear here, but, would like to suggest that it be added, please send a message to

leslie@dlenm.org.

•  General Conference Overview

• Albuquerque International Sunport

1. Q: What forms of payment do you accept for registration?
   A: We accept checks, credit cards and purchase orders.
2. Q: May I register over the phone?
   A: Registrations cannot be taken over the phone. You must mail, fax or submit an online registration form and include payment to register.
3. Q: Is on-line registration available?
   A: Yes. Individual and Group on-line registration is available. Please click here to register online.
4. Q: Can we usePurchase Orders?
   A. Only purchase orders (PO) that release a payment check within 30 days of issue will be accepted. It is the responsibility of the school/district to request an invoice if one is needed.
   
   B. If payment is through purchase order (PO) or institutional (school/district) check for more than one registrant, please include a separate registration form for each participant and attach a copy of the purchase order (PO) to each registration form. Purchase Orders should list each participant’s name. Payment must be received with your registration form
   
   C. DLeNM can provide an invoice (upon request) for your purchase order if this facilitates having a check issued and received before participating in the conference.

5. Q: I sent in my registration but have not received confirmation from your office. How can I find out if my registration has been processed?
   A: Registrations are processed when PAYMENT has been RECEIVED. Confirmation emails are sent to the contact person listed on the registration form when payment (check, credit card, or purchase order) has been received.

6. Other factors that affect your registration status:
   A. Check the address that you listed on the registration form. If it is a school mailing address, check with your school’s office manager, as they may have received the confirmation.
   
   B. Check your e-mail for a message from the following address: LCReg@dlenm.org. Please make sure to add LCReg@dlenm to your address book to ensure our emails reach your inbox.
   
   C. If your registration was sent to a third party (school secretary, district office, a colleague, etc.) please be sure that the paperwork was forwarded to the La Cosecha 2012 registration coordinator in a timely manner. We don’t know you are coming, if we haven’t received your registration and payment.

7. Q: I want to make sure that I get registered for the conference, but my school/organization’s purchase order/payment will take a while? How do Ireserve a spot?
   A: We suggest that you submit an alternate form of payment (check or credit card), and submit for reimbursement from your school/organization. We will not reserve spots for those registrations that do not include payment.

8. Q: Can I attend one portion of the conference and have a colleague attend the other portion?
   A: Registrations may not be shared or split. One conference program and one name badge (that allows you access to all presentations and meals) will be issued per registration.
9. Q: I am unable to attend the entire conference, and want to just “pop” into a sessions. I will not be attending the meals. Do I have to register and pay for this?
   A: Anyone attending any portion of the conference must register and pay to attend, we realize that teachers may have a limited release time and we now offer a special rate for Friday and Saturday presentations, click here for information.  

10. Q:  Is there an discount registration for university students or parents?       A:  Yes, we are happy to offer a special rate to help facilitate conference participation for university students and parents (non-teacher).  For more information and how to apply for the discounted rate, click here.  

11. Q: I would like to have my spouse or guest join me for lunch only. Is this possible?
    A: We cannot accommodate guests for lunch, as the conference will reach capacity. All who attend lunch must have a conference badge to enter areas where lunch is being served.

12. Q: My school/office/organization is submitting my registration with a Purchase Order, but, it will not reach the registration office until after theearly registration rate deadline. Are we still eligible for the lower rate?
    A: We must receive the completed registration form and an approved method of payment prior to the posted deadlines. Only purchase orders (PO) that release a payment check within 30 days of issue will be accepted.

13. Q: I had an emergency and was unable to attend the conference. Can I get a refund?
    A: We must abide by the refund deadline posted policy listed in the registration brochure. La Cosecha is still responsible for paying the costs associated with your registration, regardless of whether you attend or not.

14. Q: I am on aspecial diet. Can I order a special meal?
    A: Vegetarian options are available on site — if you have specific food allergies, we need to be notified prior to the conference. We are unable to accommodate special diets associated with weight loss programs.

16. Q: May children attend the conference, including individual sessions?
    A: We understand that family members may join you at the conference hotel, but we ask that you make other child care arrangements during session and meal times. The conference provides professional training for adults. Seating is limited in all sessions and is reserved only for paying participants.
17. Q: My school paid for me to attend a School Site Visit, but, I have not received confirmation or notification of which school I will be attending. How do I know if I will be attending the school visits?
    A: School Visit registration is processed when PAYMENT is RECEIVED. Your registration and/or payment may not have been received. Please see question number 5 for other factors that may be affecting your School Site Registration.